The fact is that just about every post on this site celebrating Augment - and they were MANY - trumpeted the whole "choose your flex" thing as a primary differentiator for the brand, applying to all consumers and all models. It was NOT AT ALL like what Fisher and Atomic do with their race skis (only). Those brands reveal flex numbers cryptically and privately as a downplayed piece of info intended for and consumed by a handful of insiders like coaches and technicians. They don't so much as mention it to general consumers as a feature of some kind.
Ron, bless his heart, was the one who revealed that the Augment flexes were incidental and not intentional. In other words, Augment was making a bug into a feature that promised far more than it could possibly deliver. The Augment fans were conspicuously silent when this news broke.
Joe Poster like me knows NOW that the Augment rep was not an employee, sure. (Not that it should matter, when I'm forking over above a grand for a pair of skis. Were they offering discounts because the seller was not an employee? Didn't think so.) But really, from a business point of view who cares? A rep is called a rep because s/he REPRESENTS the company to the customer. That's literally his or her job. And by all accounts - many communicated to me privately over the years - this guy did a damn shitty job of it, if the skis are half as good as advertised.
So don't rag on James for telling the truth about the whole affair.
Ron, bless his heart, was the one who revealed that the Augment flexes were incidental and not intentional. In other words, Augment was making a bug into a feature that promised far more than it could possibly deliver. The Augment fans were conspicuously silent when this news broke.
Joe Poster like me knows NOW that the Augment rep was not an employee, sure. (Not that it should matter, when I'm forking over above a grand for a pair of skis. Were they offering discounts because the seller was not an employee? Didn't think so.) But really, from a business point of view who cares? A rep is called a rep because s/he REPRESENTS the company to the customer. That's literally his or her job. And by all accounts - many communicated to me privately over the years - this guy did a damn shitty job of it, if the skis are half as good as advertised.
So don't rag on James for telling the truth about the whole affair.
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