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Accessories Saris Customer Service

scott43

So much better than a pro
Skier
Joined
Nov 12, 2015
Posts
13,552
Location
Great White North
So I just wanted to throw this out there. I have a 20 year old trainer, Cycleops, and the fluid resistance unit is done. I emailed Saris, who bought Cycleops, and asked what's available. Long story short, they mailed me a new fluid unit for a very good price. I really don't think anyone should expect mercy on a 20 year old trainer but they really did go out of their way to help me out. I can't say enough how impressed I am. I'm not getting paid or receiving any other compensation for this if you're wondering! :) Call me jaded from all the crap experiences I get from software and professional services vendors maybe..
 

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