Thanks. I'm in a chat with them now.
Ugh, he's recommending that I get multiple smaller units to have one in every room of the house. That's nuts.
As for the AQI numbers...
I've used Purple Air, NOAA, and Apple Maps. Honestly none of the numbers matter when you look out the window and see this. All you know is, its bad.
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You are right, sometimes your eyes and nose are the best gauge. That's so awful. We've had several days of excellent AQI and I'm so grateful.