Well, put me in the very unhappy with my experience category. I now have a 2 degree outward cant on my right boot (most I've had on that side is .5 degrees) and I literally can't ski the boots now, at least not on my "fat" skis (93 under foot, not exactly that fat.) He didn't assess my stance in the shell and do a cuff alignment, he did not inspect my footbeds and how they supported my foot, just went straight to assessing canting and threw a 5mm lifter on to add insult to injury, so now I have very little material left to fix the issue. (It's BAD.) Ironically, my left boot is the one I wanted addressed, as I can ski the right boot OK although I do know there are issues there. He didn't even acknowledge that my fore/aft could be the issue despite being hypermobile and me pointing out that I am hypermobile.
I am furious. Why do women get dismissed like this? I am now not sure if I can salvage these boots, which makes me literally sick to my stomach because anyone who knows what I've gone through with my ultra-low-volume feet knows I had to hunt high and low for these boots and ended up ordering them from Canada. The shells fit so well. My interim fix is going to be do duct tape what I hope is 1 degree to get them more level and hope I can ski them. In the meantime, I am out $200+ and a pair of boots that I felt maybe needed some cuff adjustments and possibly heel of boot board ground down, but not 2 degrees of canting that I am now stuck with.
With all the recommendations and the website with videos of the process and interviews, I thought I would be asked a lot more questions and taken more seriously. Disappointed is an understatement...