I learned this week that Vail is addressing some of the issues that gave rise to multiple unpaid wages lawsuits. I view this as a step in the right direction even if they are viewing many areas of "Epic Service" as unpaid "voluntary" requests.
I am posting this to give credit where credit is due and to get the word out to Vail Resort employees that they are now REQUIRED to report the following which had previously been "off the clock" work:
Reading "Required" Company emails. (The employee makes the determination if a particular email is required reading or not and should only record the time for emails they actually read)
Communication with supervisors (outside of time that is already being paid.)
Filling out Company Forms
Timekeeping Guidance for SRS Instructors
Key Takeaway: Employees must record all daily working time in the Electronic Time Card without
exception. Employees are prohibited from performing any work without recording the time,
regardless of the reason and how small a particular task may be. For ease of entry, the Electronic
Time Card contains pre-populated “lesson timeframes” but, if any work is performed outside of
the lesson timeframe, employees are required to record this time in other portions of the
Electronic Time Card. If time can only be recorded in certain increments (e.g., 5-minute
increments), employees must always round up (e.g., if you spent 2 minutes on a task, record 5
minutes of working time). If all work performed occurred within the pre-populated lesson
timeframe, no additional time needs to be recorded.
Equipment: Employees must record the time spent putting on and taking off equipment (boots,
helmets, skis, board) in the locker room if it occurs outside the lesson timeframe. Note that time
spent putting on and taking off base layers, pants, and jackets should not be recorded.
Gondola & Chairlift Travel: If employees’ only option to get to their work location is the gondola
or chairlift, the time spent waiting for and riding the gondola or chairlift should be recorded if it
occurs outside the lesson timeframe.
Travel Time: Employees must record any time spent traveling on-mountain (e.g., from morning
meeting to guest pick-up) if it occurs at the direction of their supervisor, while working, and occurs
outside the lesson timeframe.
Training Time: Employees must record any time spent attending trainings that are required or
expected by the Company. Personal, voluntary training time should not be recorded.
Meetings: Employees must record any time spent attending virtual or in-person meetings outside
the lesson timeframe, even if the meeting is optional.
Miscellaneous: Employees must record any time spent working outside the lesson timeframe for
any reason in the miscellaneous pay drop downs, including extended lessons, scanning, lift ops.,
etc.
Electronic timecard populated time: The electronic timecard for many resorts will include a pre-
populated time in minutes for many of the above tasks that is tailored to your specific location.
NOTE: If the non-lesson tasks on a given day took more time than the pre-populated time and
occurred outside the lesson timeframe, employees must add that additional time to the
timecard.
Note- Communication with Ski School Clients (i.e. like arranging lessons, meeting locations, etc.) is still considered an instructor's voluntary personal business and is unpaid. However, lesson requests can be past on to SS management who will take care of getting it booked.
Travel pay is not added to pay when traveling to meet clients within Eagle County if you know ahead of time – so, if you drive from your home to Beaver Creek to meet clients at Beaver Creek, you will not be paid for the additional time spent driving to Beaver Creek as opposed to your “home” mountain of Vail.” Travel pay between different base areas at your home mountain for pre-scheduled private lessons depends upon locker availability at the meeting location.
Note- Training via The Lift, which got paid automatically in the past, must now be entered manually on electronic timecards.
Everyone should have gotten a holiday email from our new CEO Kirsten Lynch in uniform
I am posting this to give credit where credit is due and to get the word out to Vail Resort employees that they are now REQUIRED to report the following which had previously been "off the clock" work:
Reading "Required" Company emails. (The employee makes the determination if a particular email is required reading or not and should only record the time for emails they actually read)
Communication with supervisors (outside of time that is already being paid.)
Filling out Company Forms
Timekeeping Guidance for SRS Instructors
Key Takeaway: Employees must record all daily working time in the Electronic Time Card without
exception. Employees are prohibited from performing any work without recording the time,
regardless of the reason and how small a particular task may be. For ease of entry, the Electronic
Time Card contains pre-populated “lesson timeframes” but, if any work is performed outside of
the lesson timeframe, employees are required to record this time in other portions of the
Electronic Time Card. If time can only be recorded in certain increments (e.g., 5-minute
increments), employees must always round up (e.g., if you spent 2 minutes on a task, record 5
minutes of working time). If all work performed occurred within the pre-populated lesson
timeframe, no additional time needs to be recorded.
Equipment: Employees must record the time spent putting on and taking off equipment (boots,
helmets, skis, board) in the locker room if it occurs outside the lesson timeframe. Note that time
spent putting on and taking off base layers, pants, and jackets should not be recorded.
Gondola & Chairlift Travel: If employees’ only option to get to their work location is the gondola
or chairlift, the time spent waiting for and riding the gondola or chairlift should be recorded if it
occurs outside the lesson timeframe.
Travel Time: Employees must record any time spent traveling on-mountain (e.g., from morning
meeting to guest pick-up) if it occurs at the direction of their supervisor, while working, and occurs
outside the lesson timeframe.
Training Time: Employees must record any time spent attending trainings that are required or
expected by the Company. Personal, voluntary training time should not be recorded.
Meetings: Employees must record any time spent attending virtual or in-person meetings outside
the lesson timeframe, even if the meeting is optional.
Miscellaneous: Employees must record any time spent working outside the lesson timeframe for
any reason in the miscellaneous pay drop downs, including extended lessons, scanning, lift ops.,
etc.
Electronic timecard populated time: The electronic timecard for many resorts will include a pre-
populated time in minutes for many of the above tasks that is tailored to your specific location.
NOTE: If the non-lesson tasks on a given day took more time than the pre-populated time and
occurred outside the lesson timeframe, employees must add that additional time to the
timecard.
Note- Communication with Ski School Clients (i.e. like arranging lessons, meeting locations, etc.) is still considered an instructor's voluntary personal business and is unpaid. However, lesson requests can be past on to SS management who will take care of getting it booked.
Travel pay is not added to pay when traveling to meet clients within Eagle County if you know ahead of time – so, if you drive from your home to Beaver Creek to meet clients at Beaver Creek, you will not be paid for the additional time spent driving to Beaver Creek as opposed to your “home” mountain of Vail.” Travel pay between different base areas at your home mountain for pre-scheduled private lessons depends upon locker availability at the meeting location.
Note- Training via The Lift, which got paid automatically in the past, must now be entered manually on electronic timecards.
Everyone should have gotten a holiday email from our new CEO Kirsten Lynch in uniform
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