You must have been lucky to NEVER experienced a weather related closure (or significantly limited skiing). This happens A LOT in early season, particularly during the Christmas-New Year holiday period. This isn't something new this year.
The almost "standard practice" is always a voucher for the unused/unusable lift ticket.
What "adjustment" do you have in mind on that policy that you want the mountain management to think about?
Probably just what happened at most areas it seems -- vouchers, credits, reduced prices. I was just curious about how places deal with this. I seem to have been mis-taken for a critic of K-ton, etc. Not at all. Perhaps I have just been lucky, but I have NOT personally experienced this situation in my 30 years skiing in New England, and I was interested in seeing how it would play out. I merely observed that the no-refunds policy on paper, if strictly enforced today, would come across as pretty draconian. As I said, any resort worth its management will work something out -- and it seems they did.
I agree with Philpug that transparency is key. I'm fine if I know what the situation is. That said, I thought it was interesting that Mt. Snow never said anything about the situation on their website except to note that some lifts were on wind hold and state the lifts that were open (I had the time and luxury of going onto their snow report b/c I was hunkering down safe and warm inside). If you read the official snow report and didn't catch the lift alerts, it all sounded pretty hunky-dory, albeit cold. And in their afternoon wrap-up they never mentioned any issues or addressed an accommodations. That seems just a bit disingenuous to me.
This discussion is relevant b/c a lot of areas are encouraging online buy-ahead purchases. And, for example, when you buy a ticket on Liftopia, it is for a specific day. If I bought a ticket for Sat. Jan. 6 last week and arrived to find the area closed or SIGNIFICANTLY reduced in services, I'd be bummed. And I'd be hoping for
some kind of accommodation.