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Pat AKA mustski

It’s no Secret! It’s a Ranger!
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When I bought them I remember you couldn’t buy direct from Kulkea.com and that’s why I didn’t have an account with them until the heating pad last month. I thought that might help @BC locate the required info.
When I bought the second bag I had a total of five delivered and wasn’t surprised they responded quickly to my email and phone call to report the error :)
LOL! I had the same thing -5 bags delivered. They responded quickly but then did not send me anything for shipping. I had to call again. It’s all good, but I bet someone in shipping was dressed down!
 

KULKEA

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Bestskibootbags is Kulkea's online store. I just tried it and it works. Maybe they were updating or something and it killed the link for a bit?
The Best Ski Boot Bag online store was our partner website that is no longer up and running. Any warranty issues with products that were purchased from that website, can be directed towards us.
 

Andy Mink

Everyone loves spring skiing but not in January
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The Best Ski Boot Bag online store was our partner website that is no longer up and running. Any warranty issues with products that were purchased from that website, can be directed towards us.
I see, it redirects to Kulkea.
 

bad influence

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I have had the kulkea heated bag for 13 months. The heating element on one side decided to stop workingthis weekend. I reached out to Kulkea and filled out the warranty and within 24 hours they responded. They are sending a whole new heating element. Very impressed with the level of customer service
 

Andy Mink

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Pro-tip. If you forget to plug in the DC adaptor in the vehicle, the items in the bag may cool down more than you want.
Yep. Also happens if you forget to plug the bag in. :doh:
 
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Phatboy64

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From my testing, it seems that the DC plug will help maintain the temp of the bag but struggles to get the boots warm enough on shorter trips (less than 60 min). So Pro Tip #2, as @Pat AKA mentioned, get the boots as hot as possible before moving to the car/truck and plugging into DC power. The DC power will maintain that temp.

Worked for me the past two trips...
 

mogulman

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So I got my bag at Xmas time this past season. Used it about 10 times so far. Offering an alternate opinion since everyone is posting glowing life changing reviews.

The bag itself is pretty high quality. My son has a non-heated version from when he was a ski racer.

I'm not sure heating my boots in the bag is miraculous as everyone said. I think it's good, but I'm ok without it also. Maybe I just have hot feet. I don't find the bag heater really dries boots. I have to take them out and use my boot dryer.

Even though the bag stores a lot, I don't really like the small openings for the goggles and main pocket. Its great when you are finding stuff at the top, but hard to find things a little lower. Also if there is anything damp, it doesn't dry out. Not really enough room for a jacket either.

I guess I was just used to my large duffel bag and boots over my shoulder. I'm still using it, but probably wouldn't buy another.
 

Pat AKA mustski

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I have no problem getting a jacket in the center compartment - along with gloves, gaiter, extra socks. I guess it’s the lack of all that extra fabric required for sewing ample sized pockets into the jackets. :rolleyes:
 

Andy Mink

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I have no problem getting a jacket in the center compartment - along with gloves, gaiter, extra socks. I guess it’s the lack of all that extra fabric required for sewing ample sized pockets into the jackets. :rolleyes:
You sound like @AKMINK and @Tricia. "Pockets in women's jackets SUCK!"

As a followup, I don't use the bag to dry anything. Boots come out and go on the drying stacks. Gloves come out and go near the heat register, and the helmet and goggles come out to breath. Anything else that's damp, either from perspiration or snow/rain/fog comes out too. I don't use the goggle pocket for goggles; they go in my helmet with a Gogglesoc and the helmet slide into the main compartment. I think I've used the helmet sling once and that's when I had ski pants, coat, puffy, sweater, and mid layer in the main compartment. Gloves and extra socks can go in the with the boots. I like the heat part more for getting the boots on. The liner itself doesn't have to be very warm at all or my feet perspire right out of the gate.
 
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Drahtguy Kevin

Drahtguy Kevin

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As shown in my original post, this is all the stuff I shove in my bag.
1644277411471.jpeg

The boots, jacket, puffy, vest and pants are updated but still in the bag. Man, I take too much gear to the hil.
 

Andy Mink

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Its great when you are finding stuff at the top, but hard to find things a little lower.
I will agree with this. The stuff gets layered in there and what's on the bottom tends to come out at the end of the season as a "Oh, I forgot all about that xxxxxx!"
 

BC.

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Update: Nice email exchange with Kulkea....they explained why I was having difficulty with getting my information/account. They found it all.....and are sending a replacement switch.

Thank you....
Update: Still didn’t receive the replacement switch though…I am trying to stay positive. :cool:
 

Tricia

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Update: Still didn’t receive the replacement switch though…I am trying to stay positive. :cool:
I'll reach out again.
I do know that they expressed some issues (like everyone else) with supply chain. Sold out of nearly everything.
Not sure if this includes the switches.

@KULKEA
 
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KULKEA

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Update: Still didn’t receive the replacement switch though…I am trying to stay positive. :cool:
I'm sorry to hear you didn't receive the switch yet. I sent one to PA last week via USPS. I'm guessing this is the one sent to you. I'm hoping it arrives tomorrow as I believe that was the date USPS told me it would arrive given today is a holiday. If it does not arrive by Wednesday, please email us at [email protected] with your name, ship to details and I'll get another one out to you on Monday when I return to the office. David
 

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